Channel usage
This section shows historical channel usage of the client, built from 5-minute samples and kept for the last 30 days.
The time range can be selected using the preset buttons (Last 24 hours, Last 7 days, Last 30 days) or choosing a custom range within the retention window. Dragging over the graph also zooms into the selected interval: the range switches to Custom with the dragged limits, which can then be fine-tuned in the date pickers.
The cards on top summarise the selected range: the highest usage, the average usage and the number of blocked calls.
The graph shows:
- Max usage
Highest number of simultaneous channels in use during each interval.
- Average usage
Average number of channels in use during each interval.
- Channel limit
Maximum number of concurrent calls allowed for the client, drawn as a dashed reference line. If the limit changed during the range, the line steps at that moment.
- Blocked calls
Calls rejected for exceeding the client channel limit.
Two views are available:
- Combined
Everything in one graph. Hovering shows the values of every series at that moment. Clicking a legend entry shows only that series, keeping the channel limit as reference (click it again to restore all); Ctrl/Cmd + click toggles series one by one, the channel limit included.
- Split
One panel per series (max usage with the channel limit as reference, average usage and blocked calls) sharing the same time axis: hovering a panel marks the same moment in all of them, showing each value.
Note
Long ranges group several samples per point to keep the graph readable: max usage shows the highest value of the group, average usage the mean and blocked calls the sum. Times are shown in the timezone of the logged administrator.