Active calls¶
This section allows main operator and brand operator view current active external calls.
Warning
Internal calls won’t be listed.
These are columns shown:
- Duration
Show call establishment duration during establishment and call duration during ongoing call. It also shows direction (inbound/outbound) and call state information, as explained below.
- Brand
Brand making a given call (only shown at god level).
- Client
Client making a given call.
- Caller
Call source number in E.164.
- Callee
Call destination number in E.164.
- Carrier
Carrier/DDI Provider used in given call.
Call state¶
Call state follows Dialog State Machine proposed in RFC4235:
Trying
INVITE sent, someone is trying to make a new call.
Shown as Call Setup in this section.
Proceeding
Provisional response from middle proxies received (usually 100 Trying).
This state is ignored in this section.
Early
Provisional response from final party received (usually 180 Ringing).
Shown as Ringing in this section.
Confirmed
200 OK received, call confirmed, parties talking.
Shown as In call in this section.
Terminated
BYE/CANCEL/error-response (>300) received, call finished.
Call vanishes to show this status.
Example 1: Successful call
A successful call traverses this states:
Trying -> Proceeding (optional) -> Early (optional) -> Confirmed -> Terminated
That will be coded in this section as:
Call Setup -> Ringing (optional) -> In call -> Call vanishes
Example 2: Unsuccessful call
An unsuccessful call traverses this states:
Trying -> Proceeding (optional) -> Early (optional) -> Terminated
That will be show in this section as:
Call Setup -> Ringing (optional) -> Call vanishes