Extensions

Nota

An extensions is, by definition, an internal number with an assigned logic.

Create a new extension

Number
The number that must be dialed by the internal user that will trigger the configured logic. It must have a minimum length of 2 and must be a number.
Route
This select will allow us to choose the logic that will use this extension when is dialed from an internal user. Depending on the selected route, and additional select or input will be shown to select the hunt group, conference room, user, etc.

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If an extension has a number that conflicts with an external number, this external number will be masked and, in practice, will be unavailable for the whole client.