Call CSV schedulers¶
This section allows programming the automatic periodical creation of CSV reports to:
- Clients (no matter type).
- Brand operators.
Nota
This section is almost identical to Invoice schedulers except to the fields that do not apply to CSVs (Invoice number sequence, Tax rate...)
Truco
Brand operators can schedule a CSV containing calls of all its clients. In this kind of schedules, a notification template can be chosen. In remaining schedules, the notification template assigned to the specific client will be used.
When adding a new definition, these fields are shown:
- Name
- Name of the scheduled Call CSV
- Call direction:
- Which kind of calls should be included: Inbound, outbound or both.
- Client
- Which client calls should be included
- Send generated Call CSV via email. Empty if no automatic mail is wanted.
- Notification template:
- Used on email notifications
- Frequency/Unit
- Defines the frequency (once a month, every 7 days, etc.) of the programmed task
Once created, some new fields and subsections are accesible:
- Next execution date.
- Last execution date and result (success/error).
- Generated CSVs in List of Call CSV reports.
Truco
Brand operator can generate CSV containing calls of all clients.
CSV fields¶
These are the fields of the generated CSV files:
- callid
- Call-ID of the SIP dialog
- startTime
- Time and date of the call establishment
- duration
- Call duration in seconds
- caller
- Caller number in E.164 format (with ‘+’)
- callee
- Callee number in E.164 format (with ‘+’)
- price
- Calculated price for the given call
- direction
- call direction
In Brand CSVs, these additional fields will be included too:
- endpointType
- ‘RetailAccount’ for retail clients, empty for remaining types.
- endpointId
- Retail Account ID for retail clients, empty for remaining types.
- cost
- Calculated cost for the given call
- companyId
- Client ID